Other Companies Should Take Note

by Jack Grace USA Reviews on March 21, 2018

"After purchasing some saddles, I received a personal thank you note from the CEO at Jack Grace and encouraged me to reach out with any questions. I responded asking about the possibility of an upcoming saddle I had an idea for. Within minutes I received a note from the founder informing me that a prior customer had already created that design and he could easily re-print that design for me. He included his designer on the email thread as well and the transaction could not have gone more seamless. The saddles came out beautiful and I can't thank the Jack Grace team enough, especially Bart and Noah, for the exceptional customer service they provide for each customer. I will be spreading the word about Jack Grace."

-Sean S., March 13, 2018