TRY THEM ON IN YOUR OWN HOME!
HASSLE-FREE RETURNS AND EXCHANGES

We think you will love your Jack Grace shoes. But, just to make sure, we will take back or exchange your shoes for free!

Printed Saddles are size-specific and may be subject to a restocking fee.

If you want to confirm your size before buying lots of saddles, just buy the shoes to confirm your size.

When you come back for saddles, contact support@jackgraceusa.com for a refund on any saddle shipping costs!



Return & Exchange Terms

Returns and exchanges should be processed through our online portal.

All products must be returned in like-new, resellable condition with original contents including: original packaging, box, and dust bag (if applicable).

Returns must be completed within 45 days of original purchase to qualify for our return policy.

Only items purchased on JackGraceUSA.com will qualify for returns.

Contact support@jackgraceusa.com for exchanges of product purchased from one of our events or retailers.

We do not offer returns nor exchanges on customized or international orders.

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